What the Annual Comfort Plan Costs and What It Covers

Priced Per System, and Stated Before You Ask

The Annual Comfort Plan is $99 per visit, and each system on the plan gets two visits a year. The part worth saying out loud, because most companies never do, is what that figure attaches to: it is priced per system, not per household. One system on the plan means two visits a year at $99 each. A house running two systems is two systems on the plan. That means two visits every time we come out, at $99 a visit each, because each system gets its own complete inspection rather than a shared look.

Stating that plainly is the point. The price doesn't climb once a technician is standing in the driveway, and it doesn't shift depending on what the inspection turns up. The one thing that changes your total is how many systems are being maintained, and that's something you already know about your own house. Plenty of companies won't put any maintenance number in front of you at all until somebody is in your living room. The figure is here, in writing, along with the one thing that moves it.

Equipment type doesn't change the per-visit figure either, which catches people off guard when they assume a plan like this only fits a conventional ducted split system. Ductless mini splits are covered. So are package units, the kind where the whole system sits outside in one cabinet instead of being split between an indoor closet and an outdoor pad. A mini split zoning a garage or an addition counts as a system on the plan, gets its own two visits a year, and is priced at the same $99 a visit as anything else on the property. What a visit runs doesn't depend on what kind of equipment is cooling the room, only on how many systems there are.

Thinking of it as $99 per visit, rather than one lump figure for the whole year, is worth doing on purpose. Two visits means two separate, complete looks at a system across two different points in the year, timed pre-season and post-season, not a single inspection stretched thin to cover twelve months of runtime.

What the Per-Visit Price Buys on Each Trip

Each of the two visits is a 34-point inspection, a full pass through the system rather than a look at whichever component is easiest to reach. The complete list of specific checks, capacitors tested under load, both the run capacitor and the start capacitor on the compressor rather than just one of the pair, refrigerant pressures measured against factory specifications, the drain line cleared, already has its own page and is worth reading if you want the full rundown item by item.

What matters for a cost conversation is simpler than that full list: both visits reach both halves of the system every time, the indoor air handler and the outdoor condenser together, not just one side of the equipment while the other goes untouched. That's part of what the per-visit price is actually buying, a complete pass rather than a partial one. A visit that only touched one side would still carry a price tag, it just wouldn't be buying the same thing, which is exactly why both halves get covered every single time.

The timing of the two visits isn't arbitrary either. One lands before cooling season, ahead of the stretch where the system runs nearly nonstop, and the other lands after it, once that heavy runtime has had a chance to expose anything it wore down. Same price, same complete pass, placed at two points in the year where catching something actually matters most instead of spread evenly across a calendar for its own sake.

Where a Surface Clean Ends and a Real Cleaning Begins

Cleaning happens in two places on the visit, and both are worth pricing precisely rather than blurring together. The outdoor condenser gets cleaned every time, no conditions on it. The indoor evaporator coil gets its surface cleaned when that surface is accessible and not impacted, which is how the checklist words it and what the per-visit price actually buys. What the price does not buy is a deep cleaning, or pulling a coil to reach what a surface pass can't get to. A coil that has loaded up that far has stopped being maintenance and become its own piece of work, looked at and quoted separately rather than assumed to already be included in a routine visit.

What's Intentionally Left Off the Plan

Part of pricing a maintenance plan honestly is being clear about where its scope actually ends. The per-visit price is the inspection. If a technician sees something worth doing beyond it, they will say so plainly and quote it upfront before anything gets added, rather than folding a guess about extras into the base price and hoping nobody asks what it was for.

That keeps the price meaning exactly one thing: a complete inspection of the equipment that's already there. It isn't a bundle with extras quietly built into it, and it isn't a teaser number that grows once a technician starts looking for reasons to add to it. That's also part of what keeps a $99 per-visit price realistic to hold onto, instead of needing to climb every year to cover extras nobody asked for in the first place.

When a Visit Turns Up an Actual Repair

A maintenance visit is built to catch a problem early, not to fix one that's already sitting there. If a technician finds a capacitor testing weak, or a reading outside the manufacturer's specified range, during one of the two annual visits, that's a repair. It gets priced and quoted the way any repair does: a specific look at what's actually wrong, followed by an upfront number before any work begins on it. That's the same upfront-quote promise that applies to every repair here, whether it turned up on a maintenance visit or a standalone call.

The per-visit price covers the inspection itself, the testing, the cleaning, the walkthrough of the system. It was never meant to cover whatever that inspection happens to uncover. What actually moves a repair bill once something is found, which part failed, how hard it is to reach, is its own subject, worth understanding separately from what a maintenance visit itself costs.

Keeping those two charges separate is also what keeps the per-visit price honest over time. If a repair turned up during a visit got quietly folded into that visit's charge, the charge would eventually have to creep upward to cover it, for every household on the plan, whether their own system needed a repair that year or not. Pricing the inspection and any repair work separately is what lets that price keep meaning exactly what it says, year after year, instead of drifting.

Getting the Plan Started

None of this is complicated once it's laid out plainly: one price per system, two visits a year for each system on the plan, a complete pass on both halves of that equipment each time, with any repair work priced and quoted separately from the inspection itself. That's the entire pricing structure, stated up front and meant to be taken at face value rather than treated as a starting point that moves once someone's already committed.

Setting up AC maintenance on that schedule is a short conversation, not a sales process, and it's the same conversation whether this is a brand new system or one that's never had a professional look at it before. It's also the same Tyler, Guiseppi, or someone from their team either way, walking through the schedule before anything gets booked.